Q & A

All injectable peptide orders come with the necessary water for each vial and four free insulin syringes per vial to help you get started. Nasal orders include one mixing needle per canister and the required water for mixing.

We accept Credit/Debit Cards and Cryptocurrencies. During the checkout process, you will have the option to select your preferred payment method.

Your tracking number is sent via email automatically after DHL collects your order, which is generally around 4 PM.

Please check your junk mail if you don’t see it. If it’s not there, reach out to us, and we’ll manually provide it for you.

Due to the delicate nature of our products, we cannot accept returns. However, if your order arrives with missing, incorrect, or damaged items, please reach out to us at [email protected].

We deliver to all EU countries as well as Switzerland. No matter where you are located within these regions, you can count on us to provide timely and reliable delivery of your order. If you have any specific concerns or questions about shipping to your country, feel free to contact our customer support team for assistance.

To protect your privacy, we ship all orders using standard DHL packaging. Our shipping process is fast and discreet, ensuring no information about the contents is displayed on the outer packaging.

This is the percentage of peptide that is found in the correct sequence as opposed to truncated, deleted, or incomplete sequences that can arise from peptide synthesis. The purity is determined by high performance liquid chromatography (HPLC).

Product availability is displayed on each product page and is updated daily based on global inventory levels.

For stock products, shipments are dispatched via express courier within 2-3 business days after the order is received. Shipping times may vary for orders containing Home Office controlled substances, and customers will be notified of delivery times upon order confirmation.

For non-stock products, an estimated lead time will be provided and confirmed once the order is received. Please note, we can only accept orders from and ship products to research institutes and establishments familiar with our products’ properties.

For inquiries about lead times or order status, you can contact us anytime at [email protected].

We provide bulk purchasing options and various discounts. For more details, please email us.